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Repti Zoo Store Reviews

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Overall Rating

4.5
2 Reviews
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About Repti Zoo Store

Reptizoo.store specializes in providing professional reptile terrariums/tanks/habitats. Their product range includes snake tanks/cages/enclosures, bearded dragon tanks, UVA/UVB lights, reptile heat lamps, and reptile foggers. They offer a variety of reptile tanks in different sizes, such as 10 Gallon, 17 Gallon, and 120 Gallon. They also provide stackable reptile terrariums and custom reptile cages. In addition to these, they offer terrarium accessories like universal wheels. For any needs or issues, they have a support team that provides fast service response. They also offer free shipping & tax-free to the USA, 1-year warranty, secure shopping, and 30-day free returns. Their business address is in Miami, Florida. They operate from Monday to Friday.

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Repti Zoo Store Customer Reviews (2)

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Thierry Sarrazin
Thierry Sarrazin
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Feb 10, 2023
Terry Craig
Terry Craig
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Feb 9, 2023

Repti Zoo Store Customer’s Q&A

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Repti Zoo Store FAQs

FAQ

About Reptizoo.store Popular Products and Services?

"Reptizoo.store" is a premier destination for high-quality reptile and pet supplies. The store offers a diverse selection of products to transform the environment of your pet reptiles. Some of the popular products include reptile terrariums and reptile cages made of tempered high-strength glass, which are non-yellowing and scratch-resistant.

The store features a variety of terrariums such as the 10 Gallon Reptile Tank, 17 Gallon Tropical Glass Tank, and the 2nd-Generation 120 Gallon Reptile Terrarium. They also offer stackable reptile terrariums and custom reptile cages.

In addition to terrariums and cages, "Reptizoo.store" also provides reptile terrarium lamps, reptile foggers, snake tools, and landscape decorations. They cater to a wide range of reptiles including snakes, lizards, leopard geckos, bearded dragons, and tortoises.

The store also offers reptile enclosure accessories such as universal wheels and cable passes parts for the side of the terrariums. They also have a 4L Automatic Reptile Fogger with digital timing and hygrostat humidifier, and a Reptile Mini Automatic Misting system with adjustable spray nozzles.

Please note that the information provided is based on the latest available data and may vary.

FAQ

About Reptizoo.store Payment Method?

Reptizoo.store supports the following payment methods:

  1. American Express
  2. Apple Pay
  3. Diners Club
  4. Discover
  5. Elo
  6. Google Pay
  7. JCB
  8. Mastercard
  9. Shop Pay
  10. Visa
  11. Paypal
  12. Venmo

The store has adopted the official checkout service of Shopify. The order currency is USA dollar. If payment is made with another currency, a currency conversion fee will be collected. The final conversion fee is based on the card issuer. There's no extra fee for any orders from reptizoo.store. The electronic payment security is protected and supported by Shopify and the card issuer. Free Shipping & Tax-Free To USA 1 Years Warranty Secure Shopping 30-Day Free Returns are also offered. For any help about the orders placed, direct contact can be made through the ‘chat with us’ or by sending an email to support@repti-zoo.com, with a guaranteed response within 24 hours on business days.

FAQ

Reptizoo.store Return Policy?

The Return Policy of Reptizoo.store is as follows:

  • Items must be returned within 30 days of the purchase date.
  • All items must be unused and undamaged products with all accessories and original packaging.
  • For non-quality issues related items, the customer is responsible for the return shipping.
  • For quality issues related items, ReptiZoo is responsible for the exchange shipping.

The Shipping Policy of Reptizoo.store is as follows:

  • ReptiZoo ships everywhere in the United States (excluding Canada and Alaska) from their warehouse in Florida or other warehouse.
  • The store only serves the customers of US. Most of the states are under the free shipping policy.
  • Delivery time is between 3 and 14 days. The order will be packaged at the same or the next day.
  • After placing the order, they will start to prepare to dispatch the order within 1-3 business days and it will take 3-6 business days for delivery.
  • For Customized Product, it is expected to be arrived 50 business days, the actual delivery time may be more than 50 days.
  • The price on the website includes the tax and shipping fees already.
  • If the customer wants to cancel the order, they should contact their customer service by email within 12H after placing the order on their website.
  • If the order time is more than 12hours, they cannot cancel or modify orders anymore. Therefore, the customer should wait for the package to arrive and they may either keep it or contact them to return for a refund.
  • They do not accept warranty after-sales for orders from third-party platforms. But they will offer Warranty Service for the order purchased from their official website, verified with a copy of the original dated purchase receipt.
  • If the customer has any question, they can contact them by email: shopify@repti-zoo.com. They will respond within 24 hours.
FAQ

About Reptizoo.store Prices and Cost?

At Reptizoo.store, a variety of reptile habitats are available at different price points. For instance, the 10 Gallon Reptile Tank is priced at $66.85, down from its original price of $159.00. The 17 Gallon Tropical Glass Tank is available for $109.99, reduced from $260.00. The 11.2 Gallon Reptile Tank with a single front door, glass sides, and a waterproof base is priced at $166.59, down from $225.99. The Stackable Breeding Boxes Rack with rolling wheels is available for $229.90, reduced from $325.00. The 2nd-Generation 120 Gallon Reptile Terrarium is priced at $499.50, down from $588.50. The 22.5Gal Reptile Tank is available for $197.50, reduced from $265.30. The Large Size Stackable Reptile Tank (3 tanks) is priced at $988.00, down from $1,256.00. The Stackable Reptile Cages (3 tanks stacked) is available for $899.99, reduced from $985.00. The 2023 Update Large Stackable Reptile Enclosure 3pcs (Luxury Pre-sale Model) is priced at $1,499.50, down from $2,099.99. The 2024 Deluxe Stackable Reptile Enclosure 3pcs is available for $798.20, reduced from $999.99. The Stackable Reptile Terrarium (2 tanks stacked) is priced at $699.99, down from $899.99. The Reptizoo Original Wood 120 gallon Reptile Enclosure is priced at $316.99. The store also offers discounts on orders over certain amounts, such as $22 OFF on orders over $199, $40 OFF on orders over $399, and $100 OFF on orders over $900. Customers who purchase over 600 USD get a free gift A, and those who purchase over 1200 USD get a free gift B. Please note that prices may vary and it's always a good idea to check the website for the most current prices and availability.

FAQ

Does Repti Zoo Store's price include taxes?

Yes, the price on the website already includes tax and shipping fees.
FAQ

How can I cancel my Repti Zoo Store order?

You can contact Repti Zoo within 24 hours after placing the order to cancel it. If your order has already been shipped, you can return it for a refund.
FAQ

Does Repti Zoo Store offer custom cages?

Yes, Repti Zoo offers a custom reptile cage service to fit your specific needs.
FAQ

What is Repti Zoo Store's return policy?

Repti Zoo offers a 30-day return policy. Items must be returned within 30 days of the purchase date in an unused and undamaged condition with all accessories and original packaging.
FAQ

Where does Repti Zoo ship?

Repti Zoo ships everywhere in the United States (excluding Canada and Alaska) from their warehouse in Florida or other warehouses.